Policies & Complaints
All of our School Polices can be found below. To make things easier to find, you can use a keyword in the search bar below.
Other Statutory Documentation
|
FINANCIAL INFORMATION |
STAFF UNION OFFICIALS The number of hours carried out by union officials is currently 0 hours.
|
COMPLAINTS PROCEDURE
Please refer to the ‘Complaints Policy’ for full details.
Stage 1 – Informal Resolution – The complainant should initially raise and discuss their concerns/issues with the student’s Class Teacher, Learning Tutor or Head of Year or may be directed to [email protected]
Stage 2 – Formal Complaint – If unsolved, the complainant should contact a Senior Memor of Staff or the Headteacher (email: [email protected]) with details of their concern or alternatively contact the Headteacher via their Personal Assistant who will make an appointment.
Complaints Form to the Headteacher: Complaints-Form-Word-Document
Stage 3 – Headteacher Review (internal appeal) – If a complainant remains dissatisfied after receiving the Stage 2 formal response, they have the option to request a Stage 3 review. Stage 3 involves a review of the complaint by the Headteacher, provided that the Headteacher has not already been involved in responding to the complaint at Stage 2.
Stage 4 – Governing Body Panel Hearing – If the Headteacher is unable to resolve the concern (or the complaint is regarding the Headteacher), the complainant may contact the Chair of Governors ([email protected])
Complaints-Form-Chair-of-Governors